Green Coffee
If you find that a coffee you selected is not matching its review, let us know as we can help figure out what the reason may be. Different people taste things differently and there are a number of variables in roasting, brewing and storage that can impact the flavor.
We do not accept returns on coffee since it is a food product.
Shipping Damage & Mistakes
Please open and inspect your package as soon as you receive it. If your shipment was damaged or you received incorrect merchandise, please email us with photos as soon as possible and we will take care of the issue. Damaged merchandise must be reported within two weeks of delivery.
Need help?
Contact us at primegreencoffee@gmail.com for questions related to refunds and returns.